Easily Sell Your Gold and Silver Bullion

Frequently Asked Questions

• Can I sell my items back to Hero Bullion?

  Yes! Hero Bullion buys gold items. Call us Monday through Friday at (214) 210-9948 to get an immediate quote from one of our experts. Find more information about the selling prices on our ‘Sell to Us’ page.

• How much will I get when I sell to Hero Bullion?

  Most major products display a “Sell to Us” price.

   

  This price can be found on product page beneath the “Recommended Supplies” section.

   

  Some products products might not have a listed price, but you can always call us M-F from 9AM-5PM Central for a live quote to see what we’ll pay for your items!

• How do I sell my items back to Hero Bullion?

  Hero Bullion makes it as easy as possible to sell your gold products. There are just three steps separating you from a fair price for your bullion products.

   

  Simply call us at (214) 210-9948 Monday through Friday between 9AM and 5PM Central. One of our metals traders will quote you pricing. Should you accept, we provide instructions for shipping to our facility.

   

  Upon arrival, your products will be inspected for quality, accuracy, and authenticity. You will be contacted with any adjustments to your order.

   

  Once your order is finalized, we will issue payment via ACH or bank wire.

   

  The time from receipt to payment is generally 1-3 business days but may increase during times of extreme demand.

• How should I pack my items when I am shipping my items to Hero Bullion?

  Tightly pack your metals, along with a copy of your purchase order, and secure them using packing materials (bubble wrap, foam, paper, etc.)

   

  Seal each seam of the package with filament or packing tape, and then tape a copy of the shipping label to the outside of the inner box using clear packing tape.

   

  Place the inner box into a larger outer box before sealing each seam using tape and securing the shipping label to the outer box using clear tape.

• What if I change my mind after selling and confirming a price with Hero Bullion?

  Should you choose to cancel your sale to Hero Bullion, please be advised there is a $50 cancellation fee. In addition, any Market Loss will be calculated and collected.

• Once Hero Bullion has received my order, how long until I get paid?

  One to three business days is standard. After we receive your items and verify their authenticity, we work to get you your money as quickly as possible.

   

  Generally, this takes 1-3 business days, although processing times may be longer – especially during times of increased demand.

• What methods of payment can I receive for my sell order?

  You can choose from 2 ways to receive funds from your finalized sale to us.

   

  ACH Direct Deposit- Free to you from us and usually arrives within 1 business day

  Bank Wire- $25 fee from us and usually arrives same day

  Check USPS Priority- $35

  Check USPS Express- $50

• Is my sale to hero Bullion reported to the government?

  The short answer is that Hero Bullion reports bullion sales we receive on certain items. 

   

  Please consult one of our traders M-F between 9AM and 5PM Central for details.

• Can I sell bullion items from my IRA to Hero Bullion?

  Absolutely! We make it easy to sell items out of your IRA, and we always pay the fairest prices possible.