Market Loss Policy

Purchasers

When You buy from Hero Bullion and once we have issued a sales order confirmation number, a binding contract has been formed, the transaction price is locked-in and any corresponding market risk is transferred to You. If You default in Your performance of the contract by failing to make payment, shipment, or any other act required by You, we may cancel Your sales order. If Your sales order is cancelled, You shall have the full responsibility and liability to Hero Bullion for any Market Loss, plus a fifty dollar ($50.00 USD) cancellation fee. You will also be liable for all fees and costs associated with Hero Bullion’s efforts to collect from You. Any Market Gain on sales order cancellations shall vest in Hero Bullion’s interest and remain the property of Hero Bullion. We reserve the right to cancel any sales order at any time at our sole discretion. All future sales orders will be held for shipment until any and all outstanding Market Loss and related cancellation fee balances are paid in full. No future orders may be permitted until any Market Loss is paid in full.

Sellers

When You sell to Hero Bullion and once we have issued a purchase order confirmation number, a binding contract has been formed, the transaction price is locked-in and any corresponding market risk is transferred to You. If You default in Your performance of the contract by failing to make shipment, meet quality standards or fulfill quantity of the order, or any other act required by You, we may cancel Your purchase order. If Your purchase order is cancelled, You shall have the full responsibility and liability to Hero Bullion for any Market Loss, plus a fifty dollar ($50.00 USD) cancellation fee. You will also be liable for all fees and costs associated with Hero Bullion’s efforts to collect from You. Any Market Gain on purchase order cancellations shall vest in Hero Bullion’s interest and remain the property of Hero Bullion. We reserve the right to cancel any purchase order at any time at our sole discretion. No future orders may be permitted until any Market Loss is paid in full.